{"id":1265,"date":"2016-12-01T10:57:31","date_gmt":"2016-12-01T10:57:31","guid":{"rendered":"https:\/\/recosa.com\/politica-de-qualitat\/"},"modified":"2026-01-16T09:20:54","modified_gmt":"2026-01-16T09:20:54","slug":"politique-de-qualite","status":"publish","type":"page","link":"https:\/\/recosa.com\/fr\/politique-de-qualite\/","title":{"rendered":"Politique de Qualit\u00e9"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dpf0kh-5f8354b42053247e733d51b4e7ae92e3\">\n.avia-section.av-dpf0kh-5f8354b42053247e733d51b4e7ae92e3{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/recosa.com\/wp-content\/uploads\/2016\/12\/20-QUALITAT-banner-superior.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-dpf0kh-5f8354b42053247e733d51b4e7ae92e3 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-0  el_before_av_layout_row  avia-builder-el-first  slider-pral avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap fullsize'  data-section-bg-repeat='no-repeat' data-av_minimum_height_px='475'><div class='container av-section-cont-open' style='height:475px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1265'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cmbh9t-59fc96a45e8fbf1856faf659184cdb33\">\n.flex_column.av-cmbh9t-59fc96a45e8fbf1856faf659184cdb33{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\nbackground-color:#bfac27;\n}\n<\/style>\n<div  class='flex_column av-cmbh9t-59fc96a45e8fbf1856faf659184cdb33 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  caption-pral first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b2wo01-957292e3a4d7043687f838447c1d172e\">\n#top .av-special-heading.av-b2wo01-957292e3a4d7043687f838447c1d172e{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-b2wo01-957292e3a4d7043687f838447c1d172e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-b2wo01-957292e3a4d7043687f838447c1d172e .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-b2wo01-957292e3a4d7043687f838447c1d172e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-b2wo01-957292e3a4d7043687f838447c1d172e av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-2  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >POLITIQUE DE QUALIT\u00c9<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='hr av-utf8x-cb30b48993719ea8f1eeba03108356c3 hr-full  avia-builder-el-3  el_after_av_heading  avia-builder-el-last  hr-shadow'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av-layout-grid-1'  class='av-layout-grid-container av-7we5i9-9a2e42c8b61395efb13ea86ff74d03b2 entry-content-wrapper main_color av-border-top-bottom av-flex-cells  avia-builder-el-4  el_after_av_section  el_before_av_section  grid-row-not-first  container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5t5e2p-4d6451243fe48bf3b8a5d7eabb88b2c6\">\n.flex_cell.av-5t5e2p-4d6451243fe48bf3b8a5d7eabb88b2c6{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-5t5e2p-4d6451243fe48bf3b8a5d7eabb88b2c6{\npadding:40px 60px 40px 60px !important;\n}\n<\/style>\n<div class='flex_cell av-5t5e2p-4d6451243fe48bf3b8a5d7eabb88b2c6 av-gridrow-cell av_one_full no_margin  avia-builder-el-5  avia-builder-el-no-sibling '  ><div class='flex_cell_inner'><section  class='av_textblock_section av-4x721d-38b51a801f330b795e3b25ef4cfa440b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>RESINAS Y COLORES, SA<\/strong> est une entreprise orient\u00e9e vers le service. Depuis sa fondation, elle a toujours \u00e9t\u00e9 soucieuse de r\u00e9pondre aux attentes de ses clients. Dans cet objectif, elle a obtenu la certification de la norme ISO 9001 en novembre 2007 (Global Certification Spain SL, registre no 015780). L\u2019entreprise poss\u00e8de actuellement un syst\u00e8me de management de la qualit\u00e9 adapt\u00e9 \u00e0 la version ISO 9001:2015 (consultez <a class=\"m_-6329184177671764700pdf\" href=\"https:\/\/recosa.com\/wp-content\/uploads\/2026\/01\/2028-Certificat.pdf\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?hl=ca&amp;q=http:\/\/recosa.com\/wp-content\/uploads\/2016\/11\/Certificat.pdf&amp;source=gmail&amp;ust=1517041814803000&amp;usg=AFQjCNFFcDdX6iCiKf0HHp-bDDDoMgMcRw\"><strong style=\"color: #2e7386; text-decoration: underline;\">ic\u00ed<\/strong><\/a> notre certificat \u00e0 jour).<\/p>\n<p>La direction a d\u00e9fini la strat\u00e9gie d\u2019entreprise de <strong>RECOSA<sup>\u00ae<\/sup><\/strong> dans le cadre de la qualit\u00e9 totale en tant que mesure qui marque la diff\u00e9rence dans son secteur pour fid\u00e9liser ses clients et garantir leur satisfaction \u00e0 travers l\u2019am\u00e9lioration continue de l\u2019entreprise.<\/p>\n<p>Pour cela, la direction a \u00e9tabli les directives suivantes :<\/p>\n<ul>\n<li>Mettre en place des actions visant \u00e0 garantir l\u2019am\u00e9lioration continue du syst\u00e8me de management de la qualit\u00e9 dans l\u2019objectif de r\u00e9pondre aux besoins de nos clients.<\/li>\n<\/ul>\n<ul>\n<li>Respecter la l\u00e9gislation et les normes applicables dans notre domaine de comp\u00e9tence.<\/li>\n<\/ul>\n<ul>\n<li>D\u00e9finir des objectifs d\u2019am\u00e9lioration continue de la qualit\u00e9 de nos services en coh\u00e9rence avec cette politique, qui soient r\u00e9alisables par l\u2019organisation, et mettre \u00e0 disposition les ressources n\u00e9cessaires pour y parvenir.<\/li>\n<\/ul>\n<ul>\n<li>Am\u00e9liorer les processus dans tous les domaines de l\u2019entreprise pour optimiser le rendement de nos ressources.<\/li>\n<\/ul>\n<ul>\n<li>Obtenir une am\u00e9lioration environnementale de nos processus en r\u00e9duisant nos d\u00e9penses \u00e9nerg\u00e9tiques et mat\u00e9rielles ainsi que nos r\u00e9sidus.<\/li>\n<\/ul>\n<ul>\n<li>Exiger \u00e0 tous les niveaux la participation de l\u2019ensemble du personnel pour am\u00e9liorer l\u2019organisation et les services de notre entreprise.<\/li>\n<\/ul>\n<\/div><\/section>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2590pt-a4e0750e7df2a43e6d6edde7a7a258bf\">\n.avia-section.av-2590pt-a4e0750e7df2a43e6d6edde7a7a258bf{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-2590pt-a4e0750e7df2a43e6d6edde7a7a258bf main_color avia-section-default avia-no-shadow  avia-builder-el-7  el_after_av_layout_row  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1265'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lb40qgnm-3ccb48cf25019447a8828b3634ebc2bd\">\n.avia-image-container.av-lb40qgnm-3ccb48cf25019447a8828b3634ebc2bd img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lb40qgnm-3ccb48cf25019447a8828b3634ebc2bd .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lb40qgnm-3ccb48cf25019447a8828b3634ebc2bd av-styling- avia-align-right  avia-builder-el-8  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"https:\/\/recosa.com\/wp-content\/uploads\/2026\/01\/2028-Certificat.pdf\" class='avia_image' target=\"_blank\" rel=\"noopener noreferrer\" aria-label='certificat'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1571 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